Your Journey to Better Health Begins Here
Our mission is to provide seamless medical tourism experiences, ensuring that every aspect of your journey is handled with care. We gather only essential information to facilitate your treatment and improve your experience.
We are committed to transparency and respect for your privacy. All personal data collected is secure and utilized solely for the services we offer. Your trust is paramount, and we provide clear options for you to manage your information. Join us and take the first step towards healing.
Introduction
Medestan Healthcare, a brand of Revocure Private Limited (“we”, “us”, “our”), is committed to protecting your privacy. This Privacy Policy explains how we collect, use, and disclose your personal information when you visit our website www.medestanhealthcare.com or use our services.
Key Points:
- This Privacy Policy applies to all users of the Medestan Healthcare website.
- We collect information you provide voluntarily and information collected automatically when you visit our website.
- We use your information to connect you with medical services, communicate with you, improve our services, and comply with legal requirements.
- We may share your information with third-party service providers, doctors and hospitals, and legal authorities as permitted by law.
- You have certain rights regarding your personal information, including the right to access, correct, object to processing, and request erasure.
Compliance with Indian Law:
This Privacy Policy is designed to comply with applicable Indian laws and regulations, including the Information Technology Act, 2000 and its amendments.
Changes to this Privacy Policy:
Medestan Healthcare reserves the right, at its sole discretion, to change this Privacy Policy at any time. If We decide to change the Privacy Policy, We will post the changes in appropriate places on the Site so that you are aware of the changed Privacy Policy. Your continued use of the Site after the Effective Date for any such changes to the Privacy Policy will be deemed conclusively to constitute Your acceptance of and agreement to the changed Privacy Policy. Consequently, You should frequently review this Privacy Policy.
Personal Information We Collect
Medestan Healthcare collects personal information that you voluntarily provide to us when you use our website or services. This information is necessary to provide you with medical consultation, visa processing, and assistance with your stay during treatment.
Types of Personal Information:
- Contact information: Your name, email address, phone number, and address.
- Medical information: Your medical history, current symptoms, and any other relevant health details.
- Visa information: Your passport details, visa application information, and supporting documents.
- Payment information: Credit card or other payment details if you make any purchases through our website.
- Communication preferences: Your preferred method of communication (email, phone, etc.).
- Location information: Your IP address and approximate location to provide you with relevant information and services.
How We Collect Information:
- Online forms: We collect information through forms that you fill out on our website.
- Direct communication: You may provide information directly to our representatives through email, phone, or chat.
- Third-party services: We may collect information from third-party service providers that assist us in providing our services, such as visa processing agencies or travel agents.
Purpose of Collecting Information:
- Medical consultation: To connect you with doctors and hospitals that can provide the medical care you need.
- Visa processing: To assist you with obtaining the necessary visas and travel documents for your medical treatment.
- Stay arrangements: To help you arrange your accommodations and transportation during your stay.
- Communication: To communicate with you about your medical appointments, treatment updates, and other relevant matters.
- Improving our services: To analyze and improve our website and services based on your feedback and usage.
Your Consent:
By providing your personal information to Medestan Healthcare, you consent to its collection, use, and disclosure as described in this Privacy Policy.
Note: We do not collect personal information from children under the age of 18. If you are under 18, please do not provide any personal information to us.
How We Use Your Personal Information
Medestan Healthcare uses your personal information for the following purposes:
- To provide our services: We use your information to connect you with doctors and hospitals, process your visa, and assist with your stay during treatment.
- To communicate with you: We may use your contact information to communicate with you regarding your medical inquiries, appointments, visa status, and other relevant matters.
- To improve our services: We may use your information to analyze and improve our website and services, such as by identifying trends and preferences.
- To comply with legal requirements: We may use your information to comply with applicable laws and regulations, such as visa regulations and medical licensing requirements.
We do not use your personal information for advertising purposes.
With Whom we Disclose your Personal Information
Medestan Healthcare may disclose your personal information to the following:
- Third-party service providers: We may share your information with third-party service providers who help us operate our website and services, such as payment processors, data analytics providers, and customer support providers.
- Doctors and hospitals: We may share your information with the doctors and hospitals you choose to consult with.
- Visa processing agencies: We may share your information with visa processing agencies to facilitate your visa application.
- Accommodation providers: We may share your information with accommodation providers to arrange your stay during treatment.
- Legal authorities: We may share your information with law enforcement or regulatory agencies as required by law.
We will not disclose your personal information to any third party for marketing or advertising purposes.
Your Rights
You have the right to:
- Access your personal information: You can request access to the personal information we hold about you.
- Correct your personal information: If you believe that the personal information we hold about you is inaccurate, you can request that we correct it.
- Object to processing: You may object to the processing of your personal information in certain circumstances.
- Request erasure: You may request that we erase your personal information in certain circumstances.
- Restrict processing: You may request that we restrict the processing of your personal information in certain circumstances.
Data Security
We implement reasonable security measures to protect your personal information from unauthorized access, disclosure, alteration, and destruction. However, no method of transmission over the internet or electronic storage is completely secure. Please be aware that there is always a risk of unauthorized access to your information.
Children’s Privacy
Our website is not intended for children under the age of 13. We do not knowingly collect personal information from children under 13. If we become aware that we have collected personal information from a child under 13, we will take steps to delete it.
Contact us
You may contact Us with questions or concerns about our privacy policies or practices. Please email or write to Us at: Email address: [email protected] or H.No. 72 G/F, Near Spa Hostel, NF Colony, Taimoor Nagar, New Delhi 110065, India
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Disclaimer: The content provided here and elsewhere on the Medestan Healthcare site is provided for general informational purposes only. It is not intended as, and Medestan Healthcare does not provide, medical advice, diagnosis or treatment. Always contact your healthcare provider directly with any questions you may have regarding your health or specific medical advice.